Privacy Policy

Last Updated: 30/03/2025

At JB Educational Resources ("we", "us", "our"), we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website ("www.jbeducational.com.au") and use our services. By using our Site, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of personal information when you interact with our Site:

Personal Identification Information: This may include your name, email address, billing address, phone number, and other similar information.
Payment Information: When making purchases through our Site, you may be required to provide payment information, such as credit card details. Payments are processed through Stripe, and we do not store your payment details on our systems.
Usage Data: We collect information about how you access and use our Site, including your IP address, browser type, pages visited, and the time spent on our Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Process Transactions: We use your personal and payment information to process your orders and provide you with the products or services you’ve requested.
To Communicate with You: We may use your contact information to send you order updates, marketing communications, and customer service responses.
To Improve Our Services: We may use your data to improve our website, products, and customer service based on your interactions with us.
To Protect Our Rights: We may use your information to prevent fraud or unauthorized activities and to ensure compliance with our Terms and Conditions.

3. Payment Processing

We use Stripe, a third-party payment processor, to handle all payments on our website. Stripe collects and processes your payment information (such as credit card details) in accordance with their Privacy Policy and Terms of Service. We do not store or retain any payment information on our servers. For more information on Stripe’s privacy practices, please refer to their privacy policy at https://stripe.com/au/privacy.

4. Wix Website Hosting

Our website is hosted on Wix. Wix collects and processes data in accordance with their Privacy Policy. As part of hosting our website, Wix may collect information about your interactions with the Site, such as browsing data and cookies, to provide the website functionality and analytics.

For more information on Wix’s privacy practices, please review their privacy policy at https://www.wix.com/about/privacy.

5. Cookies

Our Site uses cookies to enhance your user experience. Cookies are small data files stored on your device that help us remember your preferences and track how you interact with our Site. You can manage your cookie preferences through your browser settings.

6. Data Security

We take reasonable precautions to protect your personal information. We use industry-standard encryption technologies to secure sensitive data during transmission, and we follow best practices for storing and handling personal data. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.

7. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with third parties only in the following situations:

With Service Providers: We may share your data with third-party service providers, such as Stripe for payment processing, Wix for website hosting, and other trusted partners who help us operate our business.
As Required by Law: We may disclose your information if required to do so by law, such as to comply with a legal obligation or respond to valid requests by public authorities (e.g., a court or government agency).

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access and Correction: You can request access to the personal information we hold about you and request corrections if any information is inaccurate.
Data Deletion: You can request that we delete your personal information, subject to certain legal restrictions.
Opt-out of Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in each email or by contacting us directly.

To exercise any of these rights, please contact us at jbeducationalresources@gmail.com

9. International Data Transfers

If you are located outside of Australia, please be aware that your personal information may be transferred to, stored, and processed in Australia or other countries where we and our service providers operate. By using our Site and providing your information, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on this page with the revised date. Please review this policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

JB Educational Resources
jbeducationalresources@gmail.com